Everyone must be familiar with the club Welfare officer and how to contact them.
The East Leigh AFC Club Welfare Officer (CWO) is Caren Hayes, as detailed in the poster there are a couple of ways to contact the CWO should the need arise along with additional and emergency contact information where the CWO is unavailable.

Additionally, contact can be made via the Contacts Page on the website:
https://www.eastleighjuniorsfc.com/contact

More Information regarding the Safeguarding Policy of East Leigh AFC can be reviewed here:
https://www.eastleighjuniorsfc.com/d/documents.html?group_id=20765

What is the role of a Welfare Officer?

The Welfare officer’s role is to oversee any Safeguarding issues. The Welfare officer manages and reports concerns regarding children and ensures clarity about the club's responsibilities when running activities for children and young people.

This involves:

•Ensuring these responsibilities are well understood by members of the club
•Working with the League Welfare Officer/s if there is one
•Working with the County FA Welfare Officer (CWO)
•Promoting the FA’s Respect Programme and helping to develop best practices in all of our volunteers

Put in place and update:

•a safeguarding children policy, anti-bullying policy, and equality policy
•responsible recruitment processes including the taking up of references and submitting FA DBS Checks
•The FA Respect Programme codes of conduct

Understand:

• what the Respect Programme aims to do
• the benefits of implementing the Respect codes
• the quick wins to be gained by using The FA’s safeguarding children best practice guidance (e.g. Travel, Trips and Tournaments, Photography guidelines, Anti-bullying Policy and Safeguarding Children Policy Template)
• why certain roles require an FA DBS and how the process works
• how to refer a concern about the welfare of a child

Communicate with:

•club officials about the Respect Programme and its aims
•parents/spectators and get them to sign up to the Respect codes
•parents and new players by getting involved with running ‘start of season’ welcome sessions for members
•coaches and managers about the importance of being consistent role models for their players
•your League Welfare Officer/s – introduce yourself, find out how they can support you, and let them know what you are doing to safeguard children in your club o your County FA Welfare Officer (CWO) if you need help or advice
•The FA by taking part in surveys, questionnaires, focus groups as and when asked

Encourage:

•coaches, team managers, first aiders/medics to complete The FA’s Safeguarding Children Workshop
•coaches and team managers to listen to their player's thoughts, ideas, and views
•to make use of the Respect Barriers provided by the club

Monitor:

•repeated incidents of poor behaviour and liaise with the club’s committee (and where necessary League Welfare Officer or County FA Welfare Officer)
•volunteers’ CRC, Safeguarding, and First Aid certificate expiry dates and prewarn them in advance to renew